Marking Support Manager - Fixed term contract

Job summary
16 month fixed term contract

We are looking to recruit an experienced Marking Support Manager to own major processes that underpin the successful completion of marking including series planning, summer delivery and reform. The successful candidate will be able to develop and implement marking strategies and will support and deputise for the Marking Manager when required.

In this role you’ll be:

•building exceptional relationships with our internal and external customers
•guiding the team in consistently delivering the best in class service that meets our customers’ needs
•developing effective working relationships
•planning for and delivering critical activities that support completion of marking
•managing and liaising to ensure series plans are tracked and maintained and risk logs are managed
•translating a vision into achievable goals
•providing clear direction to achieve organisational objectives
•demonstrating AQA’s desired behaviours and leadership habits
•leading by example, guiding the team to consistently demonstrate AQA’s behaviours.

Key experience / expertise sought:

•strong knowledge of how to lead, motivate, challenge and encourage people
•knowledge of systems and reporting tools
•knowledge of budget and resource management
•developing and maintain reporting procedures
•proven track record in implementing and embedding change
•strong customer focus, with expertise in focusing own and team’s work to the best outcome
•experience in leading teams and driving performance
•proven skills in planning and coordinating with a third party supplier
•skilled in driving team to successfully develop, implement and evaluate process change
•attention to detail with strong focus on improving quality
•experienced in developing and delivering improvement plans.

About AQA

We are an independent education charity and the largest provider of academic qualifications taught in UK schools and colleges. We set and mark papers for more than half of all GCSEs and A-levels, and in 2018 we awarded more than three million of these qualifications. Born out of five leading universities, we have over a century of qualifications expertise. Today, we employ more than 800 people and work with around 27,000 teachers, lecturers, subject experts and academics, who help set and mark our exams.


At AQA we recognise our employees’ contribution and in return we are proud to offer an extensive reward and benefit package. This includes:

•a competitive salary
•standard 35-hour working week
•25 days annual leave rising to 30 days, plus all Bank Holidays and additional Christmas leave
•excellent contributory pension scheme
•an enhanced maternity/paternity

No agencies, thank you.

AQA is an equal opportunities employer and welcomes applications from all sections of the community. AQA is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment. Our Safeguarding Policy is available on our website.

How to apply

To apply, please upload your CV and covering letter including your current and expected salary as one document via our website. Closing date for applications is 10am on Tuesday 2 July 2019 with interviews taking place week commencing 08 July 2019. However, applications will be reviewed as we receive them and if a suitable candidate is identified, we reserve the right to close our adverts sooner.