Head of Exams Integrity

Job summary
Are you a strategic leader with ambition and drive, who shares our values and passion for improving the lives of young people through education?

We are undergoing a period of exciting change and our newly reformed Research and Regulation business area is looking for an inspirational leader who can provide direction and perspective within our Exams Integrity team and support The Senior Leadership team. The Exams Integrity team are responsible for protecting the integrity of our exams through malpractice investigations, appeals and dispute handling, alongside conflict of interest management, inspections and safeguarding. This role will be pivotal in its key contribution to strengthening leadership capability, supporting teams and delivering major transformational, cultural and process change across the area.

What you’ll do
•Lead a small team to manage, investigate and resolve issues arising from examination irregularities, including issues arising from security breaches and allegations of malpractice.
•Manage the monitoring and reporting of malpractice cases across the Exams Integrity team, including annual regulator returns.
•Support the team of investigators to make recommendations and decisions in complex and sensitive situations.
•Represent AQA at irregularities, malpractice and appeals hearings and support team members in preparation for and delivery of AQA’s case at appeals.
•Build and develop high levels of performance through modelling best practice in AQA’s leadership habits and by modelling and championing AQA’s values and behaviours.

What you’ll have
•Degree or equivalent professional qualification or demonstrable experience for the required role.
•In-depth knowledge of frameworks and procedures to ensure the integrity of systems and public confidence in them and experience of ensuring the consistent application of these.
•Knowledge of the purpose of regulatory systems and the applicability of different approaches to ensuring system integrity.
•Specialist knowledge of approaches to investigation and resolution of irregularities.
•Ability to understand and synthesise complex, diverse, incomplete and potentially contradictory information to support sound decisions and priorities.
•The ability to assess risks and recommend actions, taking responsibility for own and others’ decision-making.
•Self-motivated and able to successfully manage, motivate and develop individuals and teams, leading by example.
•Strong interpersonal and communication skills, be able to influence and build a rapport with a range of internal and external stakeholders.
•Experience of managing the work of a team of investigators in a high stakes regulated environment.

Benefits:
At AQA we recognise our employees’ contribution and in return we are proud to offer an extensive reward and benefit package. This includes –

•Competitive salary
•25 days annual leave rising to 30 days, plus all Bank Holidays and additional Christmas leave
•Highly competitive contributory pension scheme with company contributions
•An enhanced maternity/paternity and sick pay scheme
•5 paid days per year for voluntary service

In addition we offer support for qualifications and several lifestyle benefits including flexible working, social activities and an employee assistance programme.

Additional
As you will be visiting customers and centres, there is a requirement for you to complete a Child Safeguarding Declaration in line with the AQA Child Protection Policy.

As well as the requirement to visit customers and centres, this role provides leadership to a team that is split across sites, and candidates should be prepared for a significant level of travel.

Candidates should ideally hold a full valid driving licence, have access to a car and be insured to travel for business purposes.

About AQA
We are an independent education charity and the largest provider of academic qualifications taught in schools and colleges. With a turnover of over £170m, we set and mark papers for around half of all GCSEs and A-levels. In the summer of 2018 we awarded over 3 million qualifications. Born out of five leading universities, we have over a century of qualifications expertise. Today, we employ more than 800 people across six locations and work with around 30,000 teachers, lecturers, subject experts and academics, who help set and mark our exams.

Our charitable purpose:
To advance education by enabling teachers and students to realise their potential. This is our ‘higher’ purpose and ambition that encompasses everything we do; it’s what we are passionate about, what inspires us and what makes a difference to all our customers, stakeholders and society.

Offices:
AQA’s main two offices are in Guildford and Manchester and are located on the towns’ University Campuses with train stations and several car parks within walking distance. Both have an onsite subsidised Bistro and breakout areas as well as access to outdoor areas on the campuses and good access to local shopping and transportation networks.

How to apply
To apply for this role, in one document, please submit the following to our website:
An up to date copy of your CV along with a Supporting Statement that addresses the criteria set out, using examples to demonstrate how you meet the essential requirements. Please include your current and expected salary.

Closing date for applications is 10:00 on Friday 31 May 2019.
Interviews held on Wednesday 5 June 2019 and Monday 10 June 2019.

Applications will be reviewed as we receive them and if a suitable candidate is identified, we reserve the right to close our adverts sooner.

No applications from agencies, thank you.

AQA is an equal opportunities employer and welcomes applications from all sections of the community. AQA is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment. Our Safeguarding Policy is available on our website.