Temporary Customer Service Advisors
Immediate 3 week contract with potential for extension
Location: University of Manchester
AQA, the UK’s largest provider of academic qualifications, has vacancies for temporary customer service advisors to join our inbound customer focused team based on the University of Manchester campus.This is an excellent opportunity for those looking for both short term contracts or to join us ahead of a busy summer as we will be looking to recruit for later contracts from the candidates who join us in these roles.
In this role you’ll provide first line help and support to our examiners, moderators, students and other staff within schools and colleges. Working as part of a busy team you’ll deal with a full range of enquiries via email and on the phone relating to our exam services. It’s a fast paced environment, with lots of variety and a chance to really make a difference.
Full training will be provided to successful candidates.
Successful candidates will be invited to take part in a short telephone interview ahead of appointment.
To apply, please complete our online application form by logging in at the top of this page. If your details are already on our database you do not need to apply as you will already be considered.